Got questions?

You’ll find quick answers about ordering, delivery across Spain, frozen packaging, reheating, allergens, and subscriptions. Still need help? Chat with us.

Overall Dindins

What's your minimum order value?

Our minimum order value is E35,- excluding shipping cost.

How does meal subscription work?

Let us take care of everything and subscribe to our Prep2U Meal Deals. You don't have to think or worry about a thing. Simply subscribe, and we will have your meal deal delivered to you like clockwork.

You can let us decide or make changes to your weekly menu to suit your own taste.

Want to pause or stop your subscription? In your account page, you have full control over your subscription at all times.

What's Blast Freezing and why its even better then fresh

Contrary to what many people think and according to Harvard Medical School (read full article here):

"Frozen produce is a solid choice for a healthful diet. Fruits and vegetables are usually picked ripe and blast frozen. In addition to capturing their flavor, the freezing process seals in nutrients."

At DinDins, we take this same approach with our freshly prepared meals. In our professional kitchen, we use a high-performance blast freezer to rapidly cool our meals from just-prepared temperature to -18°C in a matter of minutes.

This ultra-fast freezing process locks in flavor, texture, and essential nutrients while preventing the formation of large ice crystals that can degrade food quality.

By blast freezing, we ensure that when you heat up your meal, it tastes just as fresh as the moment it was made.

Is microwaving my food safe?

Using a microwave oven to heat food is safe and does not make food less healthy. Its even better to preserve Nutrients!

Microwaves heat food by causing water molecules to vibrate, producing heat that cooks the food. This method does not make the food or the oven radioactive.

In fact, cooking with microwaves can help preserve nutrients in food. For example, microwaving vegetables requires less water and shorter cooking times compared to boiling, which can help retain water-soluble vitamins.

Source: Harvard Medical School

Therefore, when used correctly, microwaving is a convenient and nutritious way to prepare meals.

How do I store my meals?

Our fresh meals meals should be stored as soon as possible after delivery in the fridge and can last up to 5 days from receipt dependant upon the meal contents. All meals apart from salad can be frozen for up to 6 months. 

How do I heat up my meal?

All DinDins meals come precooked. We have made it as easy as possible for you to eat them without the inconvenience of cooking or preparation.

For Prep2u meals simply place your meal in the microwave for 3-6 minutes (dependant upon your power settings) and make sure it is piping hot before serving.

Our frozen meal containers are microwave and ovenproof and come with cooking instructions on each label.

Do I eat my meal from plate or tray?

It’s entirely up to you, if you want the experience of eating your heat and eat meal on a plate we recommend you heat your meal in the tray and serve it on a plate. If your in a hurry eat straight from the heated container but handle it with care -Its Hot!

Is the food safe during delivery?

Absolutely. At Dindins, food safety is non-negotiable.

All our meals are packed in certified cool boxes with high-performance ice packs. We use Correos Frío, Spain’s specialised cold chain courier, to ensure your order stays at a safe temperature from our kitchen all the way to your door.

The packaging and transport system is fully temperature-controlled and certified, keeping your meals fresh, safe, and ready to enjoy.

What are your delivery days?

For every product, in your cart and during checkout you can see expected delivery date. Please note that this is indicative.

Prep2u Fresh meals are typically delivered from Midday Monday upto Tuesday evening. Grandma Kate & Taste of Asia Frozen meals only (orders without fresh meals included) delivery times may vary depending upon your location.

Can I track my delivery?

On the day of your delivery, you will receive a notification from our delivery partner, providing you with a delivery window and tracking information

I have a food allergy/intolerance, can you accomodate that?

We try our best to assist and give you a safe and tasty meal experience all the time, if you have a specific need please feel free to contact us via the link.Contact Us

Is your food cooked in a factory, a commercial kitchen or at home?

All Dindins Food "Collections" are cooked at our purpose designed Commercial Kitchen in Alfaz del Pi, Alicante by experienced Chefs and regularly inspected by the local authorities to ensure food safety regualtions are met and adhered to.

Chef's Signature

What makes these meals different from regular prepared meals?

This collection is developed byMichelin-star-trained Executive Chef Raliand prepared in small batches using high-end ingredients and fine dining techniques.

You’ll notice the difference inflavour, plating, and attention to detail,this is restaurant-quality food, not typical ready meals.

Is this a limited edition?

Yes. Each dish is produced inlimited quantities, based on seasonality and availability of premium ingredients. Once sold out, they may not return — so don’t wait too long.

How do I prepare the meals?

Each dish comes with aprinted preparation guidetailored to that specific meal.

Some dishes are best heated in theoven, others in anair fryerorpan,it depends on the ingredients and desired finish.

Everything is clearly explained step by step , no guesswork needed.

Do I need any special equipment at home?

No, just the basics: anoven,air fryer,pan, ormicrowave, depending on the dish. Each meal clearly states what works best, and all methods are easy to follow.

Do I need to defrost the meals first?

Not necessarily. Some meals can go straight from freezer to oven or air fryer, while others may benefit from being thawed in the fridge for a few hours. The guide included with each dish will explain the best approach.

Can I order these with my regular DinDins meals?

Yes , you can add Chef’s Signature meals to your regular DinDins order. They’ll be packed separately and clearly labelled.

Are the meals delivered fresh or frozen?

All meals in the Chef’s Signature Collection are deliveredblast frozen, to preserve their flavour, texture and quality.

They’re blast-frozen directly after preparation by our chefs, no additives or preservatives, just real food, ready when you are.


How long do the meals last in the freezer?

Each dish has a clear“best before” dateon the packaging. Typically, meals stay in top condition forup to 3 monthsif kept frozen at -18°C or lower.

Sales

Why are these meals on sale?

Sometimes a meal doesn’t meet our usual standards for portion size, presentation, or packaging, but it’s still tasty, safe, and made with the same high-quality ingredients. Instead of wasting it, we offer it at a lower price in our SALE section.

Are these meals still safe to eat?

Yes, 100%. All SALE meals are made and stored according to the same strict food safety procedures as our regular meals. They’re frozen, properly sealed, and clearly labelled with a best-before date.


What kind of imperfections should I expect?

Nothing serious really, think slightly uneven portions, missing garnish, or a dish that didn’t come out exactly as intended.

The flavour and ingredients are still on point. If we wouldn’t eat it ourselves, we wouldn’t sell it.

Are the meals discounted?

Yes. SALE meals are offered at a lower price than their regular version. The discount varies depending on the reason the item is on sale, and availability is limited.

Will there be new SALE meals every week?

Usually, yes. Our inventory changes weekly depending on production and quality checks. Some weeks there might be more options, some less, so keep an eye on the page.

Can I order SALE meals with my regular DinDins meals?

Yes, absolutely. SALE meals can be added to any regular DinDins order and will arrive together, clearly marked.

Are the meals delivered fresh or frozen?

All Sale meals are delivered frozen

Is this just a way to get rid of bad food?

Not at all. We never sell anything we wouldn’t serve ourselves. This is about reducing waste and making great food more accessible — even if it’s not picture perfect.